IT, SaaS and Software Lawyers
In today’s digital age, technology plays a critical role in the success of businesses across industries, and IT or SaaS products and services are more important than ever. If you are, or are looking to work with, an IT developer (such as a web or app developer), a Software as a Service (SaaS) platform, or a Platform as a Service (PaaS) provider, you know how important it is to have a solid legal foundation to protect your intellectual property and minimise customer issues.
The IT space also carries high risks in relation to data breaches and privacy law. At The Legal Shop, we specialise in providing comprehensive legal services for IT, SaaS and software businesses. Our lawyers are up to date with the latest developments in technology law, including AI contracts and AI use policies, and we understand the unique challenges that come with this evolving space.
Our services for IT, SaaS and software providers and purchasers
Our services for IT and SaaS providers, and for purchasers of these products and services, include drafting, reviewing and negotiating:
- IT Services Agreements
- Master Services Agreements (MSA), including order forms so clients only need to sign once
- SaaS Licence Agreements, where there is an ongoing subscription to a platform or software service
- Support Services Agreements and Service Level Agreements (SLAs)
- Website, App or Software Development Agreements
- App or Platform Terms and Conditions
- Website Terms and Conditions and Privacy Policies
- End User Licence Agreements (EULA)
- AI clauses and AI use policies: see our AI and technology law services
Who do we act for?
- Tech suppliers: SaaS platforms, developers, agencies and IT service providers who need supplier-side terms that protect them and get signed quickly.
- Businesses buying tech: if you’re being asked to sign someone else’s MSA or SaaS terms, we review it and tell you plainly what you’re agreeing to: see our fixed fee contract reviews.
- Startups: building a product and need your first customer agreement done properly: start with our startup one-stop shop.
How does it work?
- Tell us about your product or project: what you sell or what you’re signing.
- Get a fixed fee quote upfront, before any work starts.
- Engage us electronically.
- Get your documents, usually within 5 working days each, explained in plain English.
Frequently asked questions
Do I need a MSA or SaaS agreement?
It depends on how you deliver. Custom work for each client suits an MSA with order forms or statements of work; an ongoing subscription to the same platform suits a SaaS agreement. Many tech businesses need both, working together. We’ll tell you which fits your model in the free consultation.
Can you review a vendor’s contract before we sign it?
Yes. We review MSAs, SaaS terms and development agreements you’ve been handed and flag what’s negotiable, what’s risky and what’s standard, at a fixed fee.
We’re building an AI product. Can you help?
Yes: supplier-side terms for AI products, data and training clauses, and customer agreements are core work for us. See AI and technology law.
What does it cost?
A fixed fee, quoted upfront once we understand what you need. The first consultation is free.
Want to get started?
If you need legal services for your IT or SaaS business, book a free consultation today and tell us what you’re building.
